Customer Relationship Management (CRMS)
Boost customer relationships & drive sales growth with seamless interactions using our powerful CRMS
Service Description
Key Features: 1. Customer Management: Centralizes customer info for better relationship management. 2. Lead Tracking: Manages leads and sales opportunities. 3. Service Requests: Handles and tracks service requests efficiently. 4. Project Integration: Integrates with project management tools for tracking. 5. Fleet Tracking: Monitors fleet and equipment status. 6. Customer Communication: Facilitates communication through various channels. 7. Contract Management: Manages contracts and quotes efficiently. 8. Analytics: Provides performance dashboards and reports. 9. Integration: Integrates with ERP, WMS, and TMS systems. 10. Mobile Access: Supports mobile access for field agents. 11. Custom Workflows: Allows custom workflows and automation. 12. Document Management: Organizes important documents. 13. Customer Portal: Offers a self-service portal for customers.